Privacy Policy
Effective Date: September 1, 2025
Resolved! Appliance Repair ("we," "our," or "us"), a DBA of Greymatter Industries, LLC, respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your choices. It also includes required disclosures about SMS text messaging.
Information We Collect
- Contact details: name, phone number, email, and service address
- Service details: appliance models, repair history, appointment notes
- Payment information
- Communications: phone calls, emails, and SMS records
- Website analytics
How We Use Information
- To provide and manage appliance repair and maintenance services
- To send confirmations, reminders, invoices, and updates
- To send SMS text messages only when you opt in
- To improve our services and website
Sharing of Information
We do not sell or rent your personal information. We share limited data only with service providers who perform services for us and only for the purposes described above.
SMS Text Messaging
- By opting in, you consent to receive SMS messages related to appointments, service updates, and account notifications.
- SMS consent is not shared with third parties or affiliates.
- Message frequency may vary. Message and data rates may apply.
- To opt out at any time, reply STOP. For help, reply HELP or visit our website.
Contact Us
Resolved! Appliance Repair
A DBA of Greymatter Industries, LLC
350 DeSiard Plaza, Ste 245, Monroe, LA 71203
Phone: (318) 582-0370
Email: support@resolvedappliancerepair.com
Website: www.ResolvedApplianceRepair.com